Suki's Safe Haven is exactly what it sounds like - a safe place for victims of veterinary incompetence, negligence, and abuse to obtain information about this disturbing but important subject. It's a companion site to The Veterinary Abuse Network, which grew out of a site founded in 2000 in memory of Suki the Cat, REPEATEDLY MISTREATED BY EDWARD J NICHOLS DVM, CRESTWAY ANIMAL CLINIC, San Antonio, and to alert the public of serious flaws in state board systems that routinely look the other way to protect the vets - and not our pets. You'll find original posts and articles as well as links to victims' stories, resources, other sites and blogs, and media coverage from all over the net. We'll also cover First Amendment issues for those of us who have been sued by the very veterinarians who mistreated our pets and then used the legal system in an attempt to silence us.

We will never forget. We will never be silenced.

This is an independent consumer advocacy blog and not associated with any government agency in any way.

November 6, 2012

The Secret Truth About Abusive Veterinarians

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"We dance around a ring and suppose but the secret sits in the middle and knows.”
The Secret Sits,” Robert Frost

My friend and fellow advocate Barbara Albright has had this quote on her site, Pocket's Story from New Hampshire, for years, but it was only recently that I fully understood how it applies to incompetent, negligent vets. Here's how that happened:

At a public meeting of the Texas Board of Veterinary Medical Examiners (TBVME) in Austin, Texas, one of the board investigators and I had a conversation I'll never forget: He told me that whenever you see a vet reprimanded for violating recordkeeping statutes, it's sometimes because there were other, more serious violations, but the allegations were in effect “plea bargained” down to recordkeeping. Because disciplined vets sign an Agreed Order – vets have to “agree” to be disciplined – they and their lawyers do whatever they can to get the final results to an outcome they can live with – a little slap on the wrist, an "informal" reprimand, a “stayed” suspension (meaning the vet doesn't miss a day of work), and/or a puny fine.

Of course this board employee wasn't telling me anything that I and my fellow advocates didn't already know. Even if vets have directly or indirectly caused or contributed to the death of a pet, or great harm was done, their goal is to obtain the least amount of discipline to save face. Vets are rarely, if ever, disciplined only for sloppy, shabby, incomplete records, never mind that such records are a giant red flag as to what kind of truly inadequate, deficient vet you're dealing with.

But faced with the choice of being held accountable for malpractice and the death of an animal, and a “simple” recordkeeping violation, they'll usually sign the Agreed Order for the latter. No big surprise there.


So it occurred to me that probably the only time that a vet board system can significantly “get” a vet (meaning the punishment is commensurate with the severity of the violation) is if he or she admits to wrongdoing, which I would imagine is pretty rare. Even in cases like Suki's where the evidence is incontrovertible, his own records in his own writing proving what he did and didn't do, Edward J. Nichols of Crestway Animal Clinic, San Antonio, kept lying and lying and lying at his informal conference in Austin, which I attended and witnessed (he told some of the same lies, along with some new ones, in his October 2006 deposition during his failed SLAPP suit against me). There were clear violations at every turn – you can read Suki's Story and see her crappy records from Crestway Animal Clinic here, and how Nichols and Crestway got away with everything here.

I pointed out to the investigator the travesty that occurred the day Nichols waltzed out the door scot free, and he had to concede that if a vet continues to lie it can make it more difficult  to get beyond a certain point in the investigation and on to the subsequent punishment phase. Again, no big surprise.

But it got me thinking. I said, “So it sounds like the only hope for vet victims is for the vet to tell the truth about what he did.” If so, this was really bad news. The system of “justice” at vet boards depends largely on abusive, incompetent, negligent vets telling the truth? The same people who mistreat, undertreat, overtreat, mislead, misdiagnose, perform unauthorized procedures, keep sloppy records, inflict substandard care, manipulate and lie, take our pets, our trust, and our money are now suddenly going to tell the truth? Good luck with that.

Here's where the investigator got all philosophical on me: “But what is the truth?" he posed. "If a man is running down the street, seven different people will have seven different versions of why he's running. One could say he's running to catch a bus. Another could say he was running from the scene of a crime he committed.”

I listened to this rather strange explanation and said, “Yes, witnesses could all say something different. But the running man knows why he's running. He knows the truth.

The investigator wandered away shortly after that, maybe to think about it, maybe to just get away from somebody questioning his “logic.” I don't know.

But here's what I do know: The veterinarians who have lied to us, egregiously mistreated and in some cases killed our pets, who have taken our companions, our trust, and our money – they know.

We dance around, telling our stories, offering our evidence, proof and documentation to ears that will listen and some that won't, and all these vets have to do is sit in the middle and know. They're not just keeping secrets; they are the secret. In the same way that we are forced to live forever with their atrocities, they are forced to live forever as the secret in the middle – trapped by their own lies, furious and frustrated, knowing that the people and animals they have victimized will always be there, surrounding them with the truth that they can never escape.